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Wisr - Customer Success Associate

Customer Success Associate

customer success
higher education
customer support
digital nomad

Role: Customer Success AssociateCompany: WisrLocation: Cleveland, OH or RemoteMinimum Experience Level: 2 yearsSalary: $40,000Who We AreWisr was founded in 2016 to bridge the growing rift between college education and successful job placement. Since then, Wisr has grown to support the full student lifecycle at 50 higher education institutions across the US. Leveraging over thirty years of collective experience in higher education technology, the Wisr team built a tool that connects all of an institution's stakeholders to put each student at the center of a web of mentors, academic advisors, and personalized support.We are seeking an experienced Customer Success Associate with a proven track record in developing deep customer relationships, driving product adoption, and identifying areas for upsell and expansion. Perks and Benefits •Competitive salary•Fully remote with home office, internet, and co-working stipends•100% employee health insurance coverage; 25% dependent coverage•12 weeks paid primary caregiver leave, 4 weeks paid secondary caregiver leave•Stock options•Flexible spending account (FSA)